01About the role

Help learners and clients over chat, email and phone.

02What you’ll do

Resolve tickets
Escalate issues
Maintain help articles

03What you’ll bring

Good written English
Malayalam preferred

04What’s in it for you

Work from home

Our commitment

SMEC Group is an equal-opportunity employer. We welcome applicants of every background and will make reasonable adjustments throughout the process — just ask. If you meet most, but not all, of the requirements, we’d still love to hear from you.

→Apply

Apply for Customer Support Executive

It takes about five minutes. Our HR team reviews every application personally and will contact shortlisted candidates.

1Sign in or create your profile
2Confirm your details
3Answer a few questions & attach your CV
4Review & submit

1Your SMEC profile

Sign in, or create a free candidate profile in a minute. Your details and CV are saved, so every application after this one is quicker.

2The application

Confirm your details, answer this role’s questions and attach your CV.

Your CV — PDF, DOC or DOCX, up to 5 MB
About five minutes (your profile is saved for next time)
Answers to any questions this role asks

3Follow every step

Track your application from screening to offer in your candidate portal. We email you whenever it moves.

Protected by encryption in transit. We handle your data in line with India’s DPDP Act.

Create profile & apply Sign in to apply

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